Christmas and New Year 2022
For those of you who like to start planning early for the Christmas holiday period, we have released our proposed opening schedule for Christmas and New Year 2022 below.
For those of you who like to start planning early for the Christmas holiday period, we have released our proposed opening schedule for Christmas and New Year 2022 below.
The last date for the input of live fish / coral LF12 service for pre-Christmas delivery is Thursday 22nd December.
The last despatch date for the road service to Northern Ireland for pre-Christmas is Wednesday 21st December.
The last date for the despatch of perishable goods is Thursday 22nd December.
All services will then resume on Tuesday 3rd January 2023.
As we have done in the past, we will suspend all regular collections from Thursday 22nd of December to the 31st of December inclusive and ask that you let us know on the day if you require a collection. The regular daily collection schedules will resume from Tuesday 3rd January 2023.
If you have any special requirements over the holiday period you can always let us know in advance using the link below or by contacting Santa’s little helper directly.
Please check back closer to Christmas to see if there are any updates.
Offer a delivery to the place where the recipient is most likely to be, remember most people often work during the day.
If the delivery is going to a residential property, consider the following before despatching: –
Please ensure where possible that the consignment number and delivery post code is written on each box, so that if a routing label is detached in transit it can be more easily identified by the team at the hub and sent on to its intended destination.
Please ensure your routing label is crease free and secured to the largest flat side of the parcel ensuring full scanning traceability through the network.
In order that we meet our scheduled arrival time at the central hub it is paramount that our trunks leave on time. The knock-on effect of your items not being ready could result in your freight missing its connection. Unfortunately, we are unable to delay our trunk departure time under any circumstances, and if a collection vehicle arrives after the trunk has left the freight will be sent through the system the following day without exception. Please avoid holding the collection drivers at the collection point for ‘the one consignment that still isn’t packed’.
At this time of year most customers orders increase dramatically. So, if your items are ready early please let us know as in many cases, we will have a driver available to make an earlier collection. If subsequently you require a further collection, then please contact customer services on 0151 481 5800 to make arrangements.
The following table relates to our APC Overnight operating schedule for the 2022 Christmas holidays. Our offices will be manned as detailed, but our Out of Hours Sameday service will operate throughout the holiday as normal.
Our Oversized Carriers Christmas and New Year operating schedule is available here.
Our Pallet Carriers Christmas and New Year operating schedule is available here.
Hi, I have just had my delivery and the driver has gone above and beyond. He is a credit to APC and made what would have been a very difficult situation for me incredibly manageable. Please can you pass my thanks onto him and his superior(s). Thanks again,Kristina
Can I just say that whilst we have less parcels at the moment, those we have needed to be sent we have not noticed any change in your high standards of collection and delivery. I have no hesitation in recommending your service and team and will continue to do so. I trust you all continue…
I would like to say a big thank you to all your staff, they have been most helpful and efficient. The gentleman that picks up deliveries at our Warrington Branch is always on time, and is very helpful also. In view of the current circumstances I applaud your efficiency. Once again a big thankyou from all the…
Zoe went out of her way in her own time to bring all 6 huge parcels to me to avoid me losing money, as they were stock being sold on. I was wondering if you had some sort of employee scheme that this could count towards, or if something could be sorted out for her,…
Swift Despatch have been our couriers for approximately 10 years. We have a very good relationship with them and know that they will answer the phone and look at any problems that may arise. They will phone through to the delivery depot and driver if it’s needed whilst you wait. They are not robots so…
Very efficient and speedy service with very polite couriers